Important: RailOne is an independent information website. It is NOT an official website of Indian Railways, CRIS or IRCTC.

Railway Info

Classes, codes, quotas & helplines

Indian Railways — Quick Reference

Coach & Class Codes

  • 1A — AC First Class  ·  2A — AC 2 Tier  ·  3A — AC 3 Tier  ·  3E — AC 3 Tier Economy
  • SL — Sleeper  ·  GEN — General unreserved  ·  PC — Pantry Car
  • EOG / SLRD — Generator / Guard-cum-luggage vans, usually at rake ends.

Ticket Status Terms

  • CNF — Confirmed berth allotted  ·  RAC — Sharing a berth, can board
  • WL — Waitlisted, can be confirmed after charting  ·  GNWL / PQWL / RLWL — types of waiting lists
  • Chart prepared — final passenger list is out, usually 4 hours before departure.

Railway Helplines

  • 139 — Rail Madad enquiry & assistance (24×7)
  • 182 — Railway Protection Force security helpline
  • 138 — Complaints and suggestions for onboard services

Good To Know

  • Coach order can reverse at certain stations — check Coach Position with your boarding station.
  • Always re-check the platform display board on arrival — platforms can change.
  • Carry a valid ID proof in original for e-ticket travel.